Legal Zoom Review: How Does Legal Zoom Compare?

Comparisons of Top Legal Form Services

Read Our Detailed Product Reviews Below

Customer Support
Phone and e-mail support during business hours
Phone and fax support from 8:30AM - 5:30PM PST, e-mail support
Monday - Friday 5:50am -7:10pm PST
Pricing Scheme
Monthly Subscription (Fee depends on type of subscription)
Monthly subscription fee of $49.95, per document purchases are also available
Per Document, Lawyer-free
Refund Policy
Free Trial Only
Yes
100% Satisfaction Guarantee
Product Exchange Option
No
No
Yes
One-time Purchases
No
Yes
Yes
Free Shipping
No
No
Yes. 7-10 business days
Expedited Shipping
No
No
Yes, but for a fee.
Attorney Prepared Forms
No
Yes
Yes
Private Online Vault
Yes
Yes
Yes
Customer Base
1,200,000
750,000
2,000,000
Downloadable Forms
Yes
Yes
Yes
E-Signature Services
Yes
No
No
Desktop Software
Yes
No
No
Live Online Counsel
Yes
No
No
Special Member Discounts
Yes
No
No
Free Registered Agent Service
Yes
No
No
 


Product Overview

LegalZoom is a legal documentation and filing company that offers instant access to legal forms and documents.

What You Get

LegalZoom works by producing all sorts of legal forms and documents. You simply have to sign your e-mail address up in LegalZoom’s website and this is done for free. Once you become a LegalZoom member, you can access the online questionnaires made specifically for each legal document you want to have. LegalZoom has documents ranging from a wide range of legal concerns. These include incorporation, LLCs, and DBAs; wills and living trusts; trademarks, patents, and copyrights; divorce and name change; and a variety of miscellaneous legal forms including but not limited to bankruptcy, small claims, real estate leases, and real estate transfers.

Company Behind It

LegalZoom was founded by Brian Liu, now the company’s Chairperson, and Eddie Hartman, now LegalZoom’s Chief Technology Officer. Both Brian Liu and Eddie Hartman have years of experience behind them in their own respective fields. Liu, a UC Berkeley graduate, is a former corporate lawyer in a Wall Street legal firm. Hartman, on the other hand, is a Computer Science graduate from Yale University and former Vice President for Technology of a NASDAQ outsourcing company.

LegalZoom’s legal forms and documents were especially crafted by retired judges, law school professors, and legal experts.

Cost

LegalZoom uses a lawyer-free pricing scheme. This means that you are only paying for the costs of the legal documents, plus optional expedited shipping and handling fees. This pricing scheme makes LegalZoom’s documents ultimately much more affordable than if you consult with a lawyer in person. For example, one standard package of incorporation documents would normally cost around $3,100.00 including lawyer’s fees. If you choose to get your incorporation documents from LegalZoom, you will only pay only $369.00, including all documents of incorporation, resolutions of board meetings, corporate by-laws, stock certificates, Microsoft Accounting software, medical expense plan forms, 40 essential business forms on CD-ROM, Federal Tax ID application, and a 2-day FedEx rush delivery to your doorstep.

Guarantee

LegalZoom offers a money-back guarantee for all documents that do not satisfy the customer’s demands. There are a variety of options you can receive if you are not happy with LegalZoom’s documents. First, the company may offer you an opportunity to exchange your legal document for another legal document of the same price. Still, if they are really unable to meet your demands, LegalZoom will refund your money back to your credit card account.

What I Like About LegalZoom

It only takes approximately a few minutes for you to fill up the online questionnaire provided by LegalZoom, which is very easy and convenient for you as a user because all questions relevant to the document you want to obtain are already presented in a fixed format before you. You only have to fill in the blanks or choose the options appropriate to your own situation. Also, LegalZoom covers all kinds of legal documents, from articles of incorporation to last wills to divorce papers, LegalZoom will create them for you, provided you give them the right information. LegalZoom also has an option for free shipping, although they also provide rush shipping services for additional fees. The company also offers 24/7 online and phone support for users who need assistance with their documents.

What I Don’t Like About It

LegalZoom takes at least 7 to 10 business days to deliver the legal documents to your doorstep, which is a little too long considering the documents have already been pre-written and only need the client’s specific information and added instructions.

Do I Recommend It?

Absolutely. LegalZoom is taking one step further into the legal jungle because many people definitely cannot afford the often exorbitant fees that lawyers often judge for their services. If you’re planning your next legal battle in the future, LegalZoom is worth a try. After all, if you’re not happy you can always get your money back.

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